For the Best Candied Pecans ... 

                                                              MerrieLynn's
               Handmade ... Fresh to Order ... No Preservatives ... in North Carolina

Policies and FAQs for MerrieLynn's

For the Best Candied Pecans, Nut Candy, Chocolate Brownies and Pecan Gift Baskets -
 MerrieLynn's Specialty Nuts & Sweets
Fresh and natural. No preservatives. Handmade in small batches, fresh to order, in North Carolina.

Privacy Policy: All information we obtain from you will remain confidential. We don't share any personal information you give us and we don't sell, rent or share your email address or other information with anyone.

100% Satisfaction Guarantee: Pecan products are generally not returnable, however, we are committed to 100% customer satisfaction. If you are not satisfied with your order, we will replace the product in question at no charge or issue you a refund for that product. Please email us at
help@merrielynns.com or call 704-690-0715 Mon. - Fri. 10:00 AM to 9:00 PM (Eastern time zone) to let us know the situation and how we can make it right.

Shipping & Handling:  For optimum freshness at a reasonable cost, we ship US Priority Mail (2 to 3 day delivery) through the United States Postal Service (USPS).  During the hot summer months, we ship orders on Mondays, Tuesdays or Wednesdays if we determine that your order can be received by Saturday. If not, we will ship the following Monday.  Orders received on Friday, Saturday or Sunday will be shipped at the beginning of the next week. We're sorry but with US Priority Mail delivery dates cannot be guaranteed.

At this time, we do not ship internationally. Please check with us regarding shipments to Hawaii or Alaska or for next day delivery. Please call 704-690-0715 or email us at
help@merrielynns.com.

We recommend shipping to a business address so your package does not sit outside for an extended period of time. During the warm summer months, we may, at our discretion, include a cold gel pak with your order to keep the contents of the shipping box cool. At this time, there is no extra charge for this service but its use is at our discretion.

Information about the status of your order can be obtained via e-mail at
help@merrielynns.com or by telephone at 704-690-0715 from 10:00 AM to 9:00 PM (Eastern) Mon. - Fri.

Please note: Any orders placed with an incorrect or incomplete shipping address will have to be charged additional fees to re-ship.

 

 

butter pecan candy
Chocolate Pecan Butter Crunch
(butter pecan toffee)

FAQ’s (Frequently Asked Questions)

What is the best way to store pecans?
The best way to store pecans is in an airtight container. We do not add preservatives to any of our nut candies, so please keep cool & dry, using extra care in the summer to keep them away from sun, heat or humidity. For the best flavor and quality, we suggest that you eat pecans within 2 - 3 weeks. If held longer than that, store in the freezer in an airtight container.  Brownies should be consumed within one week; if you hold longer than that, please store airtight in the freezer.

What type of payment can I use? On this website, credit card transactions are handled by PayPal but you do not need to have a PayPal account. [You can choose to proceed through checkout without opening a PayPal account. Your credit card information will be safe and secure. We will not have access to your personal information. That part of your order is handled by and through PayPal, the world's largest credit card processing company.] You can also choose to complete payment over the phone with a credit card, or by sending a check or money order.

We can also accept your company or personal check or money order but the check or money order must clear our bank before we ship your order.

How can I place an order?  4 ways to order:  1/ Order online through this website using PayPal.  2/ Call us at 704-690-0715 to place your order.  3/ Email your order information and we'll get back to you with totals and confirmation of your order.  4/ Fax us your order information (704-695-1369) and we will get back to you with totals and confirmation of your order
.

Can I pickup my order? Yes. If you'd like to pickup your order, please let us know what you'd like to order (by phone or email) a
nd we'll get back to you to confirm your order.

Will I be charged sales tax? All North Carolina sales are subject to a 6.75% sales tax.

Do you ship to PO Boxes? Yes, we use USPS Priority Mail which can be delivered to a PO Box.

How soon will my order ship? Your order is made fresh for you. We normally ship within 2 business days, however, in summer because of the heat, we ship on Mondays, Tuesdays and Wednesdays (if we can determine that your order will be received by Saturday). We do not want your order to sit in a hot warehouse over the weekend waiting for delivery. Orders received on Thursday, Friday, Saturday and Sunday will ship out on the next Monday or Tuesday.

What should I do if I have questions about my order?
If you have questions about your order you may email us at help@merrielynns.com or call 704-690-0715 Mon. - Fri. from 10:00 AM to 9:00 PM (Eastern).

What if my order is damaged in shipment? In the event any product is damaged during shipment, please contact us immediately via email at
help@merrielynns.com or call 704-690-0715 Mon. - Fri. from 10:00 AM to 9:00 PM (Eastern). Let us know what was damaged and we will, of course, replace that item at no charge. We prefer contact via email at help@merrielynns.com but if you’d like, you may call us at 704-690-0715 Mon. - Fri. from 10:00 AM to 9:00 PM (Eastern).

 

MerrieLynn's Specialty Nuts & Sweets
Candied Pecans, Roasted Pecans, Pecan Candy and Chocolate Brownies
Fresh, Natural and Handmade in Small Batches in North Carolina

214 S. Greene Street, Wadesboro, NC 28170
704-690-0715
www.bestcandiedpecans.com
Email:  help@merrielynns.com

Gourmet pecan gifts of sugared pecans, sweet pecans, roasted pecans, 
butter pecan crunch and chocolate fudge brownies. Custom pecan nut gift baskets also available.

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MerrieLynn's ... for the Best Candied Pecans

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